Jobs with Collabera
(Found 117 Jobs)
Title: Customer Support Location: Huntington Beach, CA 92647 Duration: 2 Months (Possible Extension) Pay Range: $20 - 24/hr. Description: CARE Associate We are seeking a highly motivated and custo...
Nov 23, 2024
Huntington Beach, CA
Must Have: OOP Concepts Webservices 7-8 years Python in Application Development (not writing scripts), solving problems (open to 7-10 years) Creating APIs and consuming APIs (hands on with Python) M...
Nov 23, 2024
Jersey City, NJ
Must Have:
Nov 23, 2024
Jersey City, NJ
C# Developer
Collabera
Must-Have: Strong development experience using C#.net - server-side Capable of developing multi-threaded services Ideally significant exposure to messaging solutions - Tibco, AMPS, or related techno...
Nov 23, 2024
Houston, TX
Job Title: HR Retirement Specialist Location: Foster City, CA 94404/ Austin, TX 78749 (Hybrid model) Duration: 5+ months (Possible extension) Pay Range: $40-45/hr Responsibilities include: Working...
Nov 22, 2024
Foster City, CA
Customer Support
Huntington Beach, CA
Nov 23, 2024
Title: Customer Support Location: Huntington Beach, CA 92647 Duration: 2 Months (Possible Extension) Pay Range: $20 - 24/hr.

Description:
  • CARE Associate
  • We are seeking a highly motivated and customer service-oriented individual to join our team. The ideal candidate will excel at engaging with customers, resolving inquiries, and promoting our self-service tools. This role focuses on providing outstanding customer support while encouraging the use of our digital self-service platforms to streamline processes such as payments, invoicing, and account management.
Position Responsibilities:
  • Handle inbound customer calls professionally and courteously, addressing inquires and concerns about account balances, billing, and payment options.
  • Take payments over the phone securely and assist customers in understanding their payment options.
  • Educate customers on the benefits of using self-service tools to manage their accounts independently.
  • Provide clear and concise responses to customer concerns about open balances and billing discrepancies.
  • Collaborate with internal departments to resolve any issues related to customer accounts and ensure timely resolution.
  • Track and log customer interactions, payment processing, and resolutions in the company's CRM system.
Top 3 Must-Haves (Hard and/or soft Skills)
  • Customer Service Skills
  • Attention to detail
  • High-stress/volume phone calls Spanish speaking a BONUS!!!!
Top 3 Nice-To-Haves (Hard and/or soft Skills)
  • Good team player Good attitude
  • Efficient Willing to learn
  • General knowledge of accounting

    If interested kindly share your resume at Jigyasa.issar@collabera.com
PDN-9d8f85d8-a674-4941-a203-d85e74b1b0be
©2024 Kappa Alpha Psi Fraternity, Inc.
Powered by TalentAlly.
Apply for this job
Customer Support
Collabera
Huntington Beach, CA
Nov 23, 2024
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy.
Continue to Apply

Collabera would like you to finish the application on their website.

Ace your interview with AI-powered interview practice

Get comfortable talking to hiring managers, receive personalized feedback on areas for improvement, sharpen your ability to answer the most common questions, and build confidence in formulating strong responses on the spot. Click the button below to begin your three free virtual interviews!