Who we are
Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.
As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee and Big Bite. "Brain Freeze" is a 7-Eleven registered trademark for our 53-year old Slurpee and with over 77,000 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.
But there's a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.
At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It's what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.
Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.
How we lead
At 7-Eleven we are guided by our Leadership Principles.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an "It Can Be Done" Attitude
- Do the Right Thing
- Be Accountable
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
About This Opportunity
The Product Director of Fresh Food - Out of Network Strategies, is responsible for leading the customer centric strategic direction and advancement of Fresh Food areas for 7-Eleven. This role will be responsible for crafting solutions for stores outside of the traditional business systems to provide a high quality, consistent fresh food offering. In addition, this leader will drive the core Roller Grill and Nachos businesses. This role will lead and have direct responsibility for a team of Category Managers with the goal to exceed category and company goals for Fresh Food growth. You will be responsible for leading the development of customer-back category strategies and associated merchandising plans to support the strategy, including assortment optimization, innovation, pricing, and promotional planning.
This leadership role is 100% in the office at the 7-Eleven Store Support Center in Irving, TX.
Key Responsibilities:
- Drive Category performance: Develop customer-back category strategies and translate into merchandising plans to drive category growth in terms of Sales, Units and Margin. Support teams to analyze performance to understand key drivers and develop short and long-term action plans to address opportunities.
- Drive Continuous Improvement and Innovation: Collaborate with Product Development team to continuously improve product quality, assortment, and equipment. Focus on consumer needs and trends, develop an innovation plan to meet the changing needs of the customer and drive incremental category growth.
- Team Leadership and Development: Lead, mentor, and develop a high-performing team emphasizing excellence and accountability to our internal and external customers daily. Set clear, achievable, measurable, and stretch goals for the team to be able to challenge the status quo and win together.
- Vendor and Stakeholder management: Building and maintaining relationships with internal stakeholders, suppliers and vendors that will facilitate partnerships to provide customers with consistent product quality, availability and value.
- Support Field Operations: Engage proactively with Operations and Field Merchandising leadership to ensure alignment towards category strategies, tactics, and initiatives. Leverage category and vendor support to drive education towards initiatives to allow for high quality execution. Troubleshoot issues and receive feedback from Operations to incorporate into continuous improvement of category strategies and plans.
A successful candidate will have:
- Bachelor's degree in Business, Finance, Merchandising or relevant degree is preferred.
- 10+ years of merchandising and assortment planning experience are required with heavy preference in grocery, convenience retailer, or foodservice experience.
- Familiarity with relevant food categories is strongly preferred.
- 5+ years of management experience guiding, leading and developing a team of category managers.
- Experience managing category P&L.
- Strong strategic, financial merchandise planning, and analytical skills.
- Proven success with influencing and negotiation with external stakeholders specifically with vendors, suppliers and wholesale partners.
- Experience managing cross-functional teams and driving collaboration across departments.
- Strong interpersonal, written, and verbal communication skills.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
- Proficiency in Microsoft Office, Power BI, C-Shopper and systems savvy to use internal ticketing pricing and communication portals.
- 25% travel expected.
