Job Summary

The Workplace Experience Team (WX) provides essential services in accelerating and supporting the business for corporate real estate, facilities operations, and the overall building environment. The WX Program Assistant is critical in the successful identification, coordination, and execution of the tasks under the Facility Operations department and supports Business Services, Space Planning, and Buildings & Grounds programs.

Job Location:

Based inResearch Triangle Park, North Carolina,within the ~800,000ft.2facility and in service of its employees.

Key Responsibilities:

• Manage and complete employee requests via the ticketing system, including documentation.

• Assemble, disassemble, and modify commercial furniture and workspaces.

• Perform asset management and repairs (flooring, ceilings, roof leaks, wall repair, painting, etc.).

• Conduct basic HVAC, lighting, and flooring repairs.

• Address emergency roof leaks until vendor response.

• Replace air filters and support Facility Engineers as needed.

• Power wash sidewalks and undertake other cleaning projects.

• Patch and paint walls; assist AV Team with equipment upgrades/replacement.

• Support Space Planning team with desk moves and space enhancements.

• Set up and break down meetings/events in multipurpose and public use spaces.

• Escort, supervise, and coordinate with vendors and contractors.

• Ensure compliance with all company policies.

• Transport furniture, equipment, and other items between buildings.

• Prepare and recover site during inclement weather.

• Assist with projects at other sites as needed.

Job Requirements

• Ability to work successfully both independently and within a team of varying contexts and members

• Strong time management skills, highly reliable and trustworthy, and strong prioritization skills

• Basic understanding of HVAC operations, plumbing repairs and lighting repairs

• Ability to perform repairs on flooring, base molding and mounting shelving or hanging fixtures

• Ability to use hand and power tools in a safe manner

• Ability to assess and repair many different types of equipment, furniture or hardscape

• Basic understanding of elevator equipment and their proper operations

• Creative problem solving with superior attention to detail

• Excellent customer service, written and verbal communication skills

• Physical requirements include stooping, standing, walking, working on ladders, ability to lift/carry at least 50 lbs., and be on your feet for extended amounts of time.

• Ability to take direction and shift priorities as necessary within short timeframes

• Familiarity with basic power tools and systems furniture is required

• Ability to read furniture plans and basic floor plans is desired

• Valid Class A driver's license required to operate company owned vehicles as necessary

• Flexible work schedule based on project and vendor scheduling

Education

• An Associate degree and/or specialized training with a minimum of 2 years related experience is desired

• Minimum basic skills in Microsoft Outlook, especially Word, Excel and Outlook required

• Comfort with work order management software and technology on multiple devices - laptop, mobile phone, tablet

Compensation:
The target salary range for this position is $60,000 - $80,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.