A client of Innova Solutions is immediately hiring for an UX Content Writer

Position type: Contract
Duration: 6+ Months
Location: Miami, Florida/ New York (Hybrid)

Description:
As an UX Content Writer you will :-

Create UX content design solutions that result in successful, engaging, accessible products, voice and digital experiences.
Align approach, output and potential impact of content design work with business strategies and objectives.
Use data and metrics to influence decisions (your own and others ) and measure progress.
Work collaboratively in all design phases with UX designers, researchers, developers, accessibility specialists and product partners as relevant for each phase and project type.
Collaborate in tools such as Slack, Figma, Lucidchart, Jira, and virtual whiteboarding programs (FigJam, Lucid, Mural, etc.).

Participate in or lead content design strategy efforts, such as:

Auditing experiences and products for UX content improvement opportunities, including content hierarchy structure.
Continually evolving voice and tone for disparate and experientially connected experiences.
Empathy/content/feature mapping and other discovery/sprint planning exercises in partnership with UX design and research.
Creating content scalable, content templates, patterns or frameworks.
Advocate for customers during feature prioritization, planning and design.
Provide ad-hoc insights and answers to leadership (leads, managers, directors, VPs and up) during reviews.
Align with (and possibly contribute to) writing standards, brand voice and tone, key messaging documents, etc.
Support our UX design team.

MUST HAVE SKILLS (Most Important):

7-10+ years of UX writing/UX content design work that focuses on complex software products or digital experiences.
3+ years of experience with Figma and UX Content.
A portfolio showcasing your relevant UX content work.
High level of attention to detail to ensure high quality outputs internally and for customers.
Solid understanding of current design thinking, UX content design best practices, content hierarchy structure, and user-focus.
Demonstrated knowledge and POV of the critical influence of words and visual language in software products, and digital experiences.
Familiarity and comfort working with a geographically distributed team.
Experience working with UX designers, researchers, developers, product owners and product managers within a UX/design, creative, marketing, or similar setting.
Primary and secondary research mechanisms.
Active exposure to agile UX approach and partnership cadence with design, product management, and engineering partners.
Strong presentation and storytelling skills that highlight rationale, approach and impact of content process and decisions.
A bachelor's degree in writing, marketing, communications, or related field (or equivalent work experience).

Even better if you have:

Ability to digest and translate complex technical requirements into intuitive experiences.
Experience with tools for analysis and comprehension of language, including features such as sentiment analysis, entity recognition, and language identification.
UX Content experience with the Telecommunications industry.
AODA and/or WCAG 2.1 AA/AAA accessibility guidelines for UX content.
Agile task management platform use such as Jira, etc.
Methods of tracking and measuring UX content success and impact.
Experience with Smart Sheets and/or Google Suite.

The ideal candidate will have: Figma, UX Content experience, Lucidchart, AODA and/or WCAG 2.1 AA/AAA accessibility guidelines.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!
Nikita Awasthi
210-461-5250
nikita.awasthi@innovasolutions.com

PAY RANGE AND BENEFITS:
Pay Range*: <Between $50 per hour > OR $60 per hour>
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

Named One of America's Best Employers for New Grads by Forbes (2024
Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. * 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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