How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.
With questions about the position or office, or requests for accommodations or support with the application process please email UMSI Human Resources at [email protected].
Job Summary
As a Technical Product Manager at the School of Information (UMSI), you will contribute to the Information Technologies unit.
Reporting to the UMSI Associate Director of IT Systems and Services, you will be responsible for multiple data areas within the team and will manage data/implementation requests, enhancements to those specific data areas, in addition to new data development needs.
You will partner with campus and administrative units to define initiatives and objectives, and then elicit and validate requirements, to provide high-quality solutions.
You will map requirements onto platforms and do gap analysis. When platforms are selected you will build out the solution and perform quality analysis to determine how the system is missing users' needs.
The Technical Product Manager is an integral part of a diverse team including Software Developers, Project/Change Managers, Data Analysts, and more. This is a versatile role at the intersection of people, data, and business processes. The Technical Product Manager guides Business Intelligence and Data Integration projects from inception to completion, including requirements elicitation, data analysis, data mapping, solution design and implementation.
Who We Are
The School of Information is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.
The UMSI IT unit is designed to provide rapid services and data to internal stakeholders at the University of Michigan. The unit is responsible for all non-hardware infrastructure, such as educational technologies and data flows between University systems, 3rd parties tools and collaboration with campus partners. Following Agile development processes, we aim to delight our clients with the innovative solutions and services purchased or built by UMSI to meet their needs.
Why Work at Michigan?
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
- Generous time off (Vacation, Holidays, Season Days, Family Leave)
- A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting
- Many choices for comprehensive health insurance
- Dental and vision insurance
- Life insurance
- Long-term disability coverage
- Flexible spending accounts for healthcare and dependent care expenses
- Tuition support program
Responsibilities*
- Conduct comprehensive business and data analysis to translate requirements into detailed data and technical specifications.
- Lead the conceptualization and development of strategic objectives and initiatives that create or enhance organizational value; contribute creative ideas and strategies to develop user-friendly data delivery structures that facilitate decision-making.
- Perform strategic assessments to identify emerging challenges and define BI solutions, emphasizing quantitative methods, modeling, and techniques; facilitate business process improvement discussions, driving problem resolution and building support for BI initiatives.
- Prepare justifications for software acquisitions and translate requirements into applicable plans for all organizational levels.
- Develop comprehensive documentation, including use cases, process flows, user stories, and detailed specifications tailored to both business and technical audiences.
- Collaborate with leadership to define and align BI strategies with organizational and long-term goals while ensuring understanding of requirements between partners and technical teams.
Required Qualifications*
- Bachelor's degree and 3+ years of professional experience, or an equivalent combination of education and relevant experience.
- Documented experience interpreting data, creating reports, and developing solutions.
- Experience working in an interdisciplinary product team and providing results across a variety of projects.
- Experience breaking down technical terminology for a variety of audiences including all levels of management and matrix organizations.
- Familiarity with Agile or Scrum methodologies and experience working within iterative development cycles.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
This is a hybrid position. You may be required to travel to multiple locations on and off campus. The main office workspace for this position is located in our North Quad building. Punctual and regular attendance is required. Must be available during most EST business hours. You may be required to work during non-business hours and on weekends based on the requirements for your position.
Additional Information
NOTE: Visa sponsorship is not available for this position.
The salary range for this position is $90,000 - $110,000. Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
