Systems Engineer - Endpoint - macOS at Moody's in Charlotte, NC

Location(s):

1414 S Tryon Street, 7th Floor, The Railyard Floors 5-8, Charlotte, North Carolina, 28203, US

Line Of Business: Technology Services Group(TSG)

Job Category:

Engineering & Technology

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

We are looking for a Systems Engineer with a primary focus on Endpoint Engineering for macOS endpoints in a Microsoft driven enterprise infrastructure. The successful candidate will be joining a very dynamic environment and will be responsible for contributing to the design, implementation, maintenance, and support of our macOS endpoint environment. You will be an influencer and team member within an established team leveraging Intune. You will ensure that our endpoint environment meet our business requirements and provide a world class user experience for our clients while protecting the firm.

Primary Responsibilities

Continuously monitor and optimize platform performance, ensuring seamless user experience.
Collaborate with Cybersecurity to implement and manage appropriate security measures.
Technical specialist, focusing on engineering efforts related to implementing/enhancing endpoint infrastructure activities.
Participate in the evaluation and definition of the User Experience, specifying standards for how applications and desktops should perform, anticipating user interaction with upgrades and patch management, optimizing user interfaces, and ensuring intuitive, elegant system design and optimal supportability.
Experience with ServiceNow or other ticketing systems.
Assist in driving user experience design improvements that engage and motivate employees to do their work effectively.
Assists with coordinating with network, server services, and security teams to resolve issues and ensure a consistent and compatible configuration across the client infrastructure.
Ensures security compliance through patching, encryption, configuration management, energy management, remote device management, and reporting/visibility.
Develop scripts and automation tools to improve the efficiency and reliability of the macOS endpoint deployments and management.
Enhances automation of applications, systems, and platforms and identifies opportunities for streamlining, and continuous process improvement.
Contributes to team vision to drive new capabilities against a published roadmap, in conjunction with management.
Ensures that proposed and existing systems are aligned with organizational standards, goals, and objectives.
Integrates diverse solution components across the platform using industry standard interfaces.
Promotes and supports a culture of compliance, risk avoidance/mitigation, and corporate accountability throughout the organization through technical leadership, knowledge of business need, development and communication of policies, procedures, and plans, and assurance of solution designs that follow architecture standards, technology guardrails, security, and operational guidelines.
Able to work in a team environment with a versatile attitude capable of overcoming difficult challenges.
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.
Excellent verbal and written communication skills with the ability to communicate across teams, stakeholders, and executive sponsors concisely and effectively.
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.

Technical Skills

Minimum 3 years' experience configuring, deploying, and managing governance of a modern macOS endpoint infrastructure environments at scale
Proficient knowledge and understanding of Cloud Concepts.
Proficient knowledge and understanding of Microsoft Azure ecosystem.
Proficient knowledge and understanding of Entra AD/Intune (Platform SSO).
Proficient knowledge of integrated components, including SCEP/NDES Certificate Services, DNS, DHCP, Configuration Profiles, permissions, and authentication.
Familiarity with other integrated components, including Windows Server AD domain services, AD Certificate Services, AD Users, Groups, and Computer management, and Group Policy Objects.
Working knowledge and hands on experience in Microsoft Intune, Jamf, Active Directory, Power BI, macOS, Windows 11.
Proficient in at least 1 scripting language (zsh, bash, or the like preferred).
Familiarity with using vendor provided APIs.
Possesses skills to provide consulting on Apple and Microsoft topics and designs with team members and other peer teams.

Individual Competencies

You are able to:

Drive Results: Aim to constantly progress, reaching higher levels of achievement based on clear goals.
Possess Strategic Mindset: Planning for future possibilities and translating them into breakthrough strategies.
Collaborate with Purpose: Building partnerships and working collaboratively with others to meet shared objectives.

Education Qualification and Certification Requirements

Bachelor's Degree in computer science or equivalent area of study.
Industry certifications in relevant areas is a plus.
Minimum 3 years' experience in IT industry in relevant area.

For US-based roles only: the anticipated hiring base salary range for this position is$103,300.00-$149,800.00, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement.Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Moody’s Corporation is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

VEVRAA Federal Contractor

We Request Priority Protected Veteran and Disabled Referrals for all of our locations

Please contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.