Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

Staffing Process Support

• Provide timely support by tracking casework assignments and billing arrangements in support of required deadlines:
  • Assist with the availability accuracy process - outreach to current case teams to confirm upcoming end dates for all consulting staff.
  • Respond to ad-hoc requests for information related to staffing opportunities, availability, staffing data/reports and consultant information.
  • Collect all required data from case leadership to open a new staffing request to upload into our system(SAM) and send to other systems as needed.
  • Develop working relationships with members of the local office to facilitate the information flow to provide timely, transparent information.
  • Build and maintain relationships across the NAMR staffing ops group for support needed across systems.

Staffing System Data Management

• Update and send out all individual staffing confirmations and track availability related data in the Staffing databasein a timely manner.
  • Ensure you have the correct case codes, assignment start / end dates, review writer and executing MDP to help process these confirmations.
  • Partner with HR to manage vacation time and LOAs, get dates entered into SAM.
  • Add public holidays to SAM
• Availability comments should be updated as soon as you have clarity on an end date.
  • Support updating performance highlights after every assignment.
  • Update the Past Projects & Assignments.
• Create project and resource request entries in SAM and continue to update often.
• Gather staffing data, analyze and prepare reports on consultant deployment and investments as needed

Finance, HR & Information Management Liaison

• Coordinate with Managing Directors & Partners, commercial finance, NAMR Client Team.
• Identify or open the appropriate codes for staffing assignments.
• Ensure all relevant case codes accurately entered into SAM, enabling appropriate communication cascade via SAM.

Regional Coordination

• Make all necessary adjustments to the internal and published pipeline.
• Attend System and Regional calls and help action new and ongoing initiatives.
• Overall uphold all NAMR Standard Operating Procedures and Service Level Agreements.

Perform other duties and projects required

What You'll Bring

• Bachelor's degree required.
• 1-3 years of administrative support or human resources experience, preferably at a professional services firm.

Competencies:

• Highly organized, attentive to detail.
• Able to prioritize and action on tasks in a fast paced environment.
• Excellent written and verbal communication skillsand ability to effectively leverage our communication vehicles (Outlook, Slack, Trello).
• Numeric proficiency and experience managing financial data.
• Ability to navigate and manage multiple databases.
• Proficient computer skills: MS Office with a strong preference for substantial Excel and PowerPoint experience.

Who You'll Work With

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

Additional info

FORMAT

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

COMPENSATION

The hourly rate for this role in Miami is $31-34/hr.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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