Schneider
Senior Customer Service Representative
Green bay, WI
Nov 11, 2024
Full Job Description

Location: Green Bay, WI

Shift: 2nd Shift

Work model: On-Site

Schedule: FULLTIME; Tuesday - Saturday 2:00 p.m. - 10:00 p.m.

Job overview:

Schneider is seeking a Senior Customer Service Representative in Green Bay to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates.

Responsibilities:
  • Monitor customer freight to identify issues and improve efficiency.
  • Recommend adjustments as freight volumes fluctuate.
  • Use a variety of technology to analyze service issues and trends to determine solutions.
  • Work closely with leaders, teams and customers.

Skills and qualifications:
  • Have a high school diploma or GED.
  • One year of customer service experience preferred.
  • Have strong written and oral communication skills.
  • Able to manage multiple priorities.

Pay and benefits:
  • Associate will be provided partial scheduled remote options after one year in role dependent upon associate meeting the performance expectations of the role.
  • Additional $1.25 per hour on second and third shift, $2.00 per hour on weekends.
  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of customer service benefits.





PI254660403

PDN-9d75dc01-bdf7-4760-b07c-dd22cde3c0c0
Job Information
Job Category:
Other
Spotlight Employer
Related jobs
Wells Fargo
Why Wells Fargo:Are you looking for more? Find it here. At Wells Fargo, we believe that a meaningful career is much more than just a job. It’s about finding all of the elements that help you thrive, i...
Nov 24, 2024
LAKE OSWEGO, OR
Wells Fargo
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace wh...
Nov 24, 2024
LOS ANGELES, CA
Wells Fargo
Why Wells Fargo:Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance...
Nov 24, 2024
SANDPOINT, ID
©2024 Kappa Alpha Psi Fraternity, Inc.
Powered by TalentAlly.
Apply for this job
Senior Customer Service Representative
Schneider
Green bay, WI
Nov 11, 2024
Your Information
First Name *
Last Name *
Email Address *
Zip Code *
Password *
Confirm Password *
Create your Profile from your Resume
By clicking the Apply button, you agree to the terms of use and privacy policy.
Continue to Apply

Schneider would like you to finish the application on their website.

Ace your interview with AI-powered interview practice

Get comfortable talking to hiring managers, receive personalized feedback on areas for improvement, sharpen your ability to answer the most common questions, and build confidence in formulating strong responses on the spot. Click the button below to begin your three free virtual interviews!