Job Description

Job Summary:

Responsible for the promotion of Walgreens Specialty Pharmacy services to drive Rx volume growth from targeted healthcare providers, nurses, referral coordinators, case managers within complex disease states such as Oncology, Neurology, Pulmonary, HIV, CIC, and Gastro (assigned disease states vary between RPL3 and RPL1-H and may change over time to meet market trends and company goals). Identifies growth opportunities within small and large group practices and health systems while including internal and external stakeholders as needed. This position plays a leadership role within the organization’s local market and region. The RPL3 serves as a resource for other Account Managers, Field Operations, and plays a lead role on key region initiatives and priorities. The RPL3 will lead/drive interactions with various stakeholders within the targeted accounts and be able to address/understand/discuss complex reimbursement systems and flow of the healthcare dollar (Medicare Part B/D, ACOs, ASOs, GPOs, Hospitals, etc.).

Job Responsibilities

Business Planning - Demonstrates an ability to build, adapt, and follow-through on an effective business plan that achieves and exceeds quarterly sales goals. Strong understanding of the complex disease state markets and anticipates future trends and opportunities. Prioritizes and stays focused on end goals in order to maximize productivity efforts.
Business Acumen – Demonstrates expertise and a commitment to maintaining in-depth knowledge of highly complex market dynamics (including payer issues, state and government regulations, provider payment issues, drug launches, etc…) within complex disease states. Monitors competitors and sales trends to develop sales plans accordingly. Analyzes input from various sources to create new initiatives. Develops appropriate business plans for new initiatives addressing market entry strategy, financial analysis and projected costs, timelines and necessary resources. Is viewed as a regional expert in terms of communicating and coaching around marketplace, analytical, and clinical knowledge used to fuel overall specialty enterprise growth.
Account Management – Demonstrates the ability to work within hospital systems, IDN’s and provider groups / networks to coordinate care and sell Walgreens and AllianceRx Walgreens Prime services throughout the system. Develops short- and long-range business plans needed to achieve growth expectations within territory and region. Identifies opportunities and develops relationships with alliance partners outside the company to increase business. Provides clinical program support ensuring accounts are effectively managed. Initiates and participates in marketing clinical program services to accounts. Attends and presents at external customer meetings and internal meetings with other company functions as necessary to aid business development. Has accurately identified all key influencers in the office or institution and is recognized as a vital resource.
Influence and Impact – Delivers persuasive, compelling, messages and presentations that have maximum impact and drive desired action. Anticipates objectives and issues and works proactively to address them. Strategically identifies and uses a wide variety of tools, and internal resources as an integral part of the sales interaction.
Leads cross functional teams without authority. Mentors and trains new Account Managers under the guidance of the Regional Sales Director.
Business Partnering - Leverages resources within Walgreens and Alliance Rx Walgreens Prime —including Retail Management, Community Pharmacy, Central Fill, Sales Operations, Marketing, senior management, clinical staff and other functions to assist in both addressing customer issues and expanding our local business. Assists Regional Sales Director in development and implementation of team communication and promotional activities.
Participates and leads special projects. Assist Regional Sales Director in recruiting and interviewing new members of the team.

About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at www.walgreensbootsalliance.com.

External Basic Qualifications

Bachelor’s degree and at least 7 years of pharmaceutical sales or healthcare sales experience, including time spent in a specialty role or selling medical equipment/devices or High School Diploma/GED and at least 10 years of pharmaceutical or healthcare sales experience, including time spent in a specialty role or selling medical equipment/devices.
Experience with advance selling skills promoting a complex product or service in a larger group practice or institutions environment.
Experience developing a strategic business plan to hit financial targets within a multi-million dollar territory.
Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve the problem.
Experience collaborating with both internal and external resources to develop strategies that meet department and organizational goals.
Expert knowledge of complex disease states (i.e. Cystic Fibrosis) and the delivery system within the specialty pharmacy and payer segments. In addition, experience with billing procedures for hospital, medical offices and Medicare (B / D benefits).
Experience with analyzing and reporting sales data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
Experience developing ways of accomplishing goals with little or no supervision, depending on oneself to complete objectives and determining when escalation of issues is necessary.
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience developing and delivering presentations to various audience levels within an organization.
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Experience with disease states.
At least 2 years of experience contributing to financial decisions in the workplace.
At least 2 years of direct leadership, indirect leadership and/or cross-functional team leadership.
Willing to travel at least 75% of the time for business purposes (within state and out of state).

Preferred Qualifications

At least 5 years’ experience selling Specialty pharmaceutical products or services in one or more of the following disease state groups: For RPL3 Position - Oncology, Neurology or Pulmonary and for RPL3-H Positions – Oncology, Neurology, Pulmonary, HIV, CIC, or Gastro. Experience selling to Health Systems, large practices, and specialty provider offices and/or clinics.
Business to business experience preferred in a medical setting and or managed care experience working with medical offices, provider groups or IDN’s and health systems.
340B- Experience working with 340B contracted accounts for pull-through. Able to identify opportunities and facilitate introductions/meetings with potential accounts and the Walgreens’ 340B Team
Disease States Specific – Experience with reimbursement and billing processes/issues within assigned specialty medical practices. Experience with third party payers’ processes, including Medicare, Medicaid, commercial plans, drug discount programs, etc., within the assigned disease states. Experience and clinical knowledge of assigned disease states and therapies.

We will consider employment of qualified applicants with arrest and conviction records.