Project Manager, Marketing at Guild Mortgage in San Jose, CA

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Position Summary

The Project Manager, Marketing directs the workflow and completion of all marketing project, ranging across digital and traditional media, serving a national audience. Our Marketing Project Managers field new project requests, refine the scope and requirements, align expectations, prioritize work and get work completed on time. The role is also responsible for accurate document management, ensuring compliance requirements are met.

Essential Functions

Plan, execute, and oversee marketing projects from inception to
Coordinate cross-functional teams to ensure projects are delivered on time and within
Develop and manage project timelines, budgets, and
Collaborate with marketing, sales, and product teams to align project goals with business
Monitor project progress and performance, providing regular updates to
Identify and mitigate project risks and
Conduct post-project evaluations to identify areas for
Ensure all marketing materials and campaigns adhere to brand guidelines and quality
Ability to learn new tools and processes Must be comfortable using and mastering a variety of technical tools
Conduct and lead scoping meetings, manage and resolve conflict between stakeholders to achieve the best outcomes
Evaluate project intake and change submission requests, communicate tradeoffs and engage key stakeholders in decision-making.
Make a focused effort to understand the tools, details and efforts of worker resources through cross functional training efforts in order to discover efficiencies for processes across the department (i.e. understand what a designer does, how they do it and how long it takes for different types of projects).
Engage personally and build deep relationships based on trust across the marketing team and related teams at Guild. Maintain a professional, on-camera presence that goes beyond notetaking to meeting leadership.

Qualifications

Bachelor's Degree directly related to the position or equivalent, required.
Minimum one year experience.
PMP or equivalent certifications/licenses required.
Strong analytical skills and ability to organize and manage multiple priorities simultaneously.
Ability to work well independently or within a team.
Accurate data entry.
Must be able to handle confidential matters with discretion.
Excellent interpersonal communication skills required.
Strong understanding of marketing principles and project management
Excellent organizational and multitasking
Proficiency in project management software (Workfront and Jira).
Excellent verbal and written communication skills required.
Strong interpersonal and team building skills.
Self-starter with the demonstrated ability to learn/adapt to new technologies and techniques.
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.
Commitment to company values.
Customer Service - Proactive attention to each person
Integrity - Do and say what's right
Respect - Treat others with dignity
Collaboration - Listen and work together
Learning - Seek knowledge and strive for improvement
Excellence – Deliver the unexpected

Supervision

Job Scope: Responsible for understanding the department/functional area objectives and goals and how own job contributes to achievement of these goals with guidance/direction from more senior roles.
Complexity: General precedents may exist for most problems; conducts research/analysis to identify the appropriate approach; works with others to confirm findings.
Impact: Decisions and actions have an impact on the smooth operation and timeframes of the department, programs/projects; impact on the broader organization is generally indirect.
Interaction/Supervision: Works under broad direction with considerable latitude for independent actions; guided by professional standards, desired outcomes and unit/project/program specifications.

Requirements

Physical: Work is primarily sedentary; mobility in an office setting.

Manual Dexterity: Ability to operate standard office equipment and keyboards.

Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio, e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.

Environmental: Office environment – moderate noise, no substantial exposure to adverse environmental conditions.

Mental: Learn new tasks, remember processes, maintain focus, complete tasks independently, and make timely decisions in the context of a workflow. Ability to communicate with visitors, ability to complete tasks in situations that have a speed or productivity quota. This role requires effective adaptation to workplace stressors, including customer service complaints, security responsibilities, and competing priorities. Must be able to adhere to process protocol. Must be able to apply established protocols in a timely manner.

Schedules: Work is primarily performed during the business week, Monday - Friday. Travel 5% or less.

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.

Guild Mortgage Company is an Equal Opportunity Employer.

Targeted Salary Range: $60,000 - $82,000 annually

Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

REQ#: PROJE016898