Program Manager II - Talent Development at Apex Systems in Glen Allen, VA

Job#: 7468

Job Description:

PROGRAM MANAGER II – TALENT DEVELOPMENT
WHO WE ARE
Apex Systems is a leading global technology services firm that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients.?Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit www.apexsystems.com.
At Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our teams well-being and recognize the importance of building strong relationships. Thats why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.
Join us for career advancement, innovative solutions, and a supportive environment focused on your success.
JOB DESCRIPTION
This position is primarily responsible for developing systems training programs and content that will increase the performance of existing employees and new professionals joining the company. The Program Manager II will lead efforts developing and delivering training for the entire company, including recruiting, sales, leadership/management, business processes, business strategy, and specific job skills as it relates to the Salesforce/Everest system, primarily. The Program Manager II will help coordinate and facilitate both classroom and online learning. They will also manage the set-up, compliance, and completion of various training courses through Apex’s Learning Management System (LMS), analyze the data and make suggestions based on outcomes. The Program Manager II will work with key stakeholders, subject matter experts, and cross-functional teams to develop compliant, accurate, and best-in-class training. Program Manager II should have strong communication skills, be adaptable to change, have strong self-management and organizational skills and be able to work both independently and part of a team. They should display strong collaboration skills with key stakeholders and cross-functional teams. They should display the ability to handle multiple projects and programs simultaneously and possess strong project management skills. They should be strong with data analysis and making data-driven decisions to improve training programs.

Responsible for the design, development, coordination, communication, and management of the production/distribution of quality, comprehensive learning programs for employees ensuring timelines and deliverables are met for program(s) consistently throughout the year
Participation in discovery, demos, UAT for all projects within the PMO as it relates to internal systems
Execution of training strategy, plan, and execution with outputs of training materials such as live recording sessions, transcripts for chats, videos and guides.
Facilitate daily/weekly training, communication with participants and leadership, and lead discussions and feedback in the assigned program(s)
Leverages instructional design methodologies and best practices to create learning materials that complement and support instructor-led training, including case studies, role plays, exercises, job aids, and sales enablement tools to support learning
May be assigned to lead research, review, and disseminate industry, product/service, and project-specific information to ensure internal audiences have current and accurate information to support training audiences
May be assigned to evaluate knowledge, skill, and performance gaps and make recommendations to directors for how to address with training
Manages the creation and delivery of knowledge and skills assessments for program evaluations if required
Conducts needs analyses and consults with business partners to ensure program integrity and relevance to the business.
May lead engagement with stakeholders to ensure alignment of programs with organizational goals
Champion for training and changes in the Front Office Systems
Manages performance tracking via milestones, metrics and statistics. May lead cross-functional collaboration with leaders to ensure programs meet expectations and intended outcomes
Implements feedback and continuous updates and improvements in alignment with the business
Stays current with industry trends keeping abreast of the latest developments in learning and development to incorporate best practices and innovative solutions
Continuously builds internal relationships to partner with subject matter experts to feature in training programs
Stays current with organizational changes and makes sure programs are updated and reflected in real time
Helps train/coach the employees supporting the program(s) and provides feedback

JOB REQUIREMENTS

Bachelors Degree or equivalent work experience
3+ years of corporate training or sales training experience
3+ years of CRM and/or ATS experience (as user or trainer)
- Preferred 3+ years in Sales or 2+ years in Recruiter at Apex Systems
- Preferred 2+ years in Training and Development at Apex Systems
- Preferred Salesforce experience
Effective facilitation skills in a classroom and distance learning environment required
Experience designing and developing training for blended learning environments, including instructor-led, web-based, etc. required
Experience working with key stakeholders and cross-functional teams to accomplish key objectives required
Experience administering a Learning Management System required
Instructional design experience required
Experience using Training & Development tools (Articulate, Snagit, Camtasia, Canva, SharePoint, etc.) required

OUR AWESOME BENEFITS:

Competitive salary
Health, Dental and Vision Insurance
Long and Short-Term Disability
Life Insurance
Vacation and Holiday Pay
401k Retirement Plan
Training and Advancement opportunities
Tuition Reimbursement
Birthdays Off
Philanthropic Opportunities
Referral Program
Partial Gym Membership Paid
Team Building Events

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact [email protected].

EEO Employer