Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

What You'll Do

The Office Experience Assistant is responsible for the hospitality and overall maintenance of the office, including all services related to building and office space, vendor relationships and coordination of in-house meetings and events. The position involves working as part of a flexible work team to provide customer centric office support in a demanding, fast-paced professional services environment.

This is a 12 week, in office, temporary, position. Monday- Friday 8am-5pm

Visitor Management:

• Serve as the face of the office and point of contact for office hospitality
• Facilitate a warm and informative experience for visitors and staff as they work in the office
• Answer reception phones with professionalism and confidentiality
• Monitor entry to the office by properly registering incoming visitors and communicating with building management any changes to access privileges
• Manage permanent and guest badge permissions ensuring up to date access privileges
• Collaborate with building management to align on building-wide tenant communications and emergency response

Facilities:

• Maintain overall appearance, safety, and security of the office
• Monitor housekeeping for both individual and common spaces
• Check all conference rooms, communal areas, offices and workstations throughout the day to ensure that all work areas are clean and supplies are fully stocked
• Check all printers to make sure they are clean and organized; dispose of any client confidential material that has not been picked up from the previous day
• Coordinate mail/package deliveryPick-up and sort mail into staff mail foldersManage Fed-Ex supplies and relationship
• Maintain postage meter and order supplies when necessary
• Oversee office suppliesEnsure appropriate supplies are ordered and supply areas are stocked and organized
• Coordinate kitchen / central gathering space needs
• Maintain office kitchen, including replenishing all kitchen supplies, ordering food/drinks, etc
• Take weekly inventory of supplies and order as necessary
• Responsible for overall cleanliness and organization of office kitchens. Ensure proper maintenance of kitchen equipment and disposal of trash
• Manage catering needs

What You'll Bring

• Minimum 1-3 years of administrative support, or customer service experience, in a fast-paced environment.
• Proficient computer skills: Using the Microsoft Office Suite with advanced computer skills willingness to learn new systems is relevant to the needs of the operation.
• Hospitality experience preferred. If no direct experience, an importance towards and demonstration of anticipating needs and providing efficient and flawless service.
• Ability to lift/move objects up to 35 pounds.

Who You'll Work With

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.

Additional info

This is a temporary, 3-month contract- 40 hours per week

Monday- Friday 8-5pm EST

This role currently requires 5 days a week in office presence. This in-office plan allows for critically important learning, collaboration and networking with our colleagues.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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