The role & the team
The Strategic Initiatives team is deeply focused on providing strategic thought partnership and high-quality delivery of Operational Risk Management's (ORM) most important initiatives. To do this, we aspire daily to be: efficient, creative, proactive, change-agents and great partners. We believe in high quality delivery and are looking for a Project Manager who is excited to deliver impactful work that scales, to bring bold ideas that connect our associates, and to evolve well managed routines and processes.
In this role, you will partner to shape how key strategic risk initiatives gain traction and integrate within ORM and across the Enterprise Risk Organization (ERO) while ensuring our team's work is enabled by well-managed, organized, and connected ways of working. You will partner across the team and with key stakeholders across the lines of business and risk to prioritize work, connect dots, enable effective change management, and help us turn ideas into strategies and repeatable processes.
If you feel you have the strategic project management skills this role needs, we'd love to hear from you!
Responsibilities:
Drive and/or support multiple concurrent end-to-end projects, from intake through to delivery to include change management principles and activities
Drive projects based on defined priorities; establish and maintain routines, scope of deliverables, timelines, and identify risks and issues and mitigate and / or escalate as needed
Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
Collaborate with internal partners to drive work
Develop relationships with key stakeholders to ensure delivery of commitments
Identify ways to improve and streamline business process
Engage in team problem solving across challenges, gaps, and other constraints to deliver on intent and maintain key project documentation
Skills you'll bring:
Project Leadership: You have a proven track record of project management experience, bringing the ability to quickly put structure in place to manage work. You're detail- and process-oriented and adeptly manage several projects and initiatives at once with supportive direction. You have relentlessly high standards and pay attention to the smallest details in concert with the big picture.
Problem-solver: You are intellectually curious, open-minded, and creative when driving solutions. You understand intent and goals for a body of work, propose plans to meet those needs, and autonomously pursue options to deliver results in a well-managed manner. You bring in data and metrics to ensure we're working the needle and identifying insights. You connect dots across stakeholders and priorities.
Valued Partner: You demonstrate outstanding communication and partnership essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes. You draw on consulting skills and have a proven track record of collaborating and thriving in a matrixed environment.
Results Focused: You seek guidance to reprioritize as needed to adjust with changing business needs, and take action with urgency as appropriate. You bring an ability to thoughtfully weigh risks and implications, see around corners, and anticipate/proactively address concerns. You quickly pivot and lean in to change.
Basic Qualifications:
Bachelor's degree or military experience
At least 3 years of experience in project or process management
Preferred Qualifications:
2+ years of experience supporting senior leadership teams
2+ years of experience with associate experience or associate engagement roles
2+ years of experience in Change Management or Communications
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
