Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises - our environment is ever-changing, and that's just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?
Posting Notes: 400 Value Way Marlborough MA 01752
Manager of Regional Service Centers
What you'll discover
- Inclusive culture and career growth opportunities
- Global Organization which collaborates across U.S., Canada, Europe, Australia and India
- Challenging, collaborative, and team-based environment
Our Regional Manager of Service Centers is a critical position in our Supply Chain. The right person is responsible for all Financial Budgets, Operations and Service Standards in an assigned TJX Service Center Region consisting of multiple buildings. You will work closely with our 3PL partners to ensure product is received, processed, and delivered to our stores (TJ Maxx, Marshalls, Sierra, HomeGoods). You will monitor performance against established KPIs and budget and make recommendations to improve overall operations and cost. Come join us and embrace the many opportunities in a high growth area of our business.
What you'll do
- Drives transportation operations for stores shipped out of assigned Service Centers, including transportation optimization, execution of return logistics and peak season strategies
- Is responsible for management and execution of 3PL managed Service Center operations, customer service and KPI standards
- Drives Peak Season plans / strategies and execution to support the unique needs of the business
- Leads all aspects of 3PL partner obligations and ensure best practices are performed at standard or better
- Performs root cause analysis and builds necessary action plans to manage performance
- Interacts with Field Leadership, Store Operations, Loss Prevention, SC Providers and transportation providers to ensure overall execution of service/standards maximizes TJX profitability
- Identifies and leads implementation of optimization and process improvement initiatives, driving service enhancement and cost savings
- Drives optimum operational design of service centers layout and store delivery runs to enable optimum service, productivity and flow of goods to stores
- Travel requirement of 80%
Minimum requirements
- Bachelor's degree or equivalent experience
- 7-10 years proven track record in an operations / transportation environment, with 4+ years of leadership experience
- Operational acumen
- Supply chain expertise
- Ability to influence without authority
- Metrics, process, and efficiency focus
- Excellent communication skills
- Strong interpersonal and partner influencing skills
- Proven people leadership and development capabilities
- Demonstrated leadership skills
- Ability to work independently in a remote travel capacity
- Off-price model understanding
This position has a starting salary range of $111,300 to $144,800 per year.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
This position is eligible for an annual incentive as well as long-term incentives.
Come Discover Different at TJX. From opportunity and teamwork to growth, we think you'll find that it's so much more than a job. When you're a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.
We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It's our way of empowering you to make your career here.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Posting Notes: 400 Value Way Marlborough MA 01752
