Our well-known technology and retail client is seeking a Jira Administrator with strong experience in administration and configuration of Atlassian Jira & Confluence software suite both cloud and onprem. This role will manage and coordinate changes in Jira in collaboration with our Project, Program, Product and Engineering Managers. This role is software development lifecycle focused.
This is a hybrid, 40 hr / week assignment that will require going onsite 3 days a week (Tues - Thurs) in Mountain View, CA, and WFH Mon and Fri.
Top Skills:
- Jira Administration
- Business Intelligence
- Atlassian Suite expert
- Communication and Leadership Skills
Jira Administrator Responsibilities:
-Support global teams with Jira and Jira Service Management projects including the configuration of complex workflows, layout, field configurations, screen schemes, permission schemes, notification schemes, custom fields, automation, agile boards, and dashboards.
-Gather requirements for business processes and determine ways to optimize and improve Jira/Confluence organizational framework and identify where functionality needs to improve to meet user requests; propose Jira add-ons and plugins to enhance productivity, then follow through according to our processes to install, test, and roll out.
-Configure plans with Advanced Roadmaps and propose, implement and rollout solutions which support PMO processes and user requirements.
-Create Jira based reports, dashboards (EazyBI) and planning views based on different user requirements to provide Product Roadmap stakeholders visibility to actionable Initiative metrics and status reports.
-Configure Confluence pages with Jira dashboards and reports and implement and enforce JIRA hygiene practices; use Confluence to document detailed processes related to the use of Jira for different Initiative lifecycle phases such as Requirements Intake, Roadmap Planning, Execution, Delivery, and Support.
-Collaborate with teams across the organization to align and streamline project configurations to expedite the rollout of standard ways of working; conduct workshops and training on Jira and Confluence such as tools usage, new functionality or features, best practices, etc.
Requirements:
-5+ years of experience administering Jira projects with advanced expertise in tool administration of Jira/Confluence. Proficiency in Atlassian tool suite is a plus (Jira Align knowledge is an asset).
-8+ years of overall experience.
-Expert knowledge of Jira plug-ins and add-ons like EazyBI & ScriptRunner is a MUST
-Strong knowledge of JQL to construct custom dashboards, advanced filters, and reports.
-Process oriented mindset with strong experience enabling enterprise-level processes using Jira and Confluence and ability to effectively communicate and present new solutions, ideas and process (must be comfortable presenting to large teams)
-Excellent technical troubleshooting skills and process implementation skills
-Working knowledge of Agile (Scrum, Kanban, Scrumban) methodologies is a MUST.
-Ability to work with diverse teams across different time zones.
-Strong communication skills with ability to create and deliver Jira related trainings.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment work location is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service.Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
danielle.aranya@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : DA12-1843337 -- in the email subject line for your application to be considered.***
Danielle Aranya - Lead Recruiter
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
Creative Circle will consider for Employment in the City of Los Angeles qualified Applicants with Criminal Histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
This job was first posted by Creative Circle on 03/04/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
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