Area Maintenance Manager at Hyatt Hotels Corporation in Austin, TX

Hotel Magdalena

About Us

In 2006 Bunkhouse was created to oversee a growing portfolio of hotels and Jo’s Coffee locations. Bunkhouse has a reputation for building memorable experiences that offer more than just a good night's sleep and a great cup of coffee. Passion for design, tireless attention to detail and commitment to creating authentic culture have earned our properties a unique place in the hearts and minds of those who visit us. Our work is rooted in the communities in which we exist, and we believe above all else in creating an awareness of and connection to a sense of place in all that we do.

Job Summary

The Area Maintenance Manager will assist with leading and supporting the maintenance / engineering staff and ensure that facilities and systems operate properly. The Area Maintenance Manager is responsible for ensuring the efficient operation of the Engineering Departments in support of all operating verticals, while guaranteeing the optimal maintenance of the equipment, building and hotel grounds. This position will support the Area Director of Engineering with technical skills, a hands-on leadership style able to recruit and retain highly skilled engineering staff, and excellent communication & organizational skills to set up the engineering teams and the properties for success.

The person having this position must have good communication skills, the ability to resolve conflicts, and a thorough understanding of Bunkhouse policies. They must develop and maintain the company’s culture, values and reputation in the public eye and with all staff, guests, vendors and partners.

Responsibilities

Develop and administer preventative maintenance schedule
Complete work orders in a timely manner. Ensure all work orders are properly documented i.e., completed forms and/or closed in computer
Monitor general condition of the building and surroundings at all times walking the property regularly
Maintain knowledge of all types of mechanical equipment including chillers, boilers, water softeners, and refrigeration equipment, plumbing and electrical systems, and hotel shuttle
Maintain knowledge of local building code and other applicable building laws; blueprint reading; and building construction
Manage the sourcing, interviewing, culture training and ongoing development of maintenance department, with a focus on team member satisfaction, productivity, and guest satisfaction
Ensure all fire and safety inspections are completed and any discrepancies are corrected
Obtain pricing and bids or develop cost estimates as directed
Monitor supplies & maintain working order of tools and equipment, maintain respective inventories, complete orders as necessary
Ensure a monthly tool inventory is completed and documented
Ensure all monthly, quarterly and yearly documentation including but not limited to preventative maintenance forms and brand standard required documentation is completed and turned into the General Manager for review in accordance with brand/company policy
Maintain a clean and safe working space
Ensure all monthly, quarterly, and yearly inspections are done timely, accurately, and responded to as appropriate
Schedule outside contractor work, including fire systems and equipment as necessary
Maintain pool and spa, performing chemical testing and maintaining up to date logbooks
Respond to guest requests and complaints timely, efficiently, appropriately and in a friendly manner
Maintain professional image at all times through appearance and dress
Follow Company policies and procedures and effectively communicate them to subordinates
Promote teamwork and quality service through daily communication and coordination with other departments
Operate hotel in accordance with all federal, state, and local laws including OSHA, EEOC, wage and hour, and health code laws
Other duties as assigned by supervisor or management

Qualifications

Specialization in technical crafts (HVAC, electrical, plumbing, etc.) is required; an ability to advance knowledge in these areas and to mentor others is essential
Proficiently speak, read, write, and comprehend the English language
Able to read and write to facilitate the communication process
Able to present technical ideas to management
Able to work independently with minimal supervision and desire to participate as part of a team
Lead and be a role model for all team members
Basic knowledge of budget development and analysis and monthly financial analysis
Able to assess/evaluate team member performance in a fair and consistent manner
Able to make decisions with only general policies and procedures available for guidance
Able to work in fast paced environment
Able to prioritize, organize, and manage multiple tasks

Education and Experience Requirements

High school diploma or GED equivalent; two years of college or vocational training in electrical or mechanical engineering or plumbing, preferred.

Policy and Service Responsibility

Must adhere to all hotel/company loss prevention guidelines

Physical Requirements

Able to perform the essential functions consistent safely and successfully with the ADA, FMLA, and other federal , state and local standards, including meeting quality standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state and local standards
Must be able to lift and carry up to 50 lbs
Must be able to sit, stand, and squat frequently

We are an Equal Opportunity Employer. All employment decisions are to be made without regard to race, color, age, sex, gender, sexual orientation, gender identity or expression, pregnancy, religion, creed, marital status, transgender status, partnership status, familial status, national origin/ancestry, alienage or citizenship status, mental or physical disability or medical condition, handicap, military status, veteran’s status, genetic information, unemployment status, status as a victim of domestic violence, status as a victim of sex offenses or stalking, employment status, sexual or reproductive health decisions, your height or weight, hair (per the “CROWN” act), or any other status protected by federal, state, or local law (“Protected Characteristics”).

The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function